Customer Service

If you would like to speak to a specific store all contact details are available on our showroom listing page.

I would like an update on an existing order

Product delivery times are shown next to each item at the point of order. If you would like an update on the progress of your order please email customerservice@hollowaysofludlow.com. Invariably we need to contact our suppliers, many of whom are in Europe. Please bear with us as it might take 24-48 hours to get an update for you.

Returns

If you would like to return your order please click here to see detailed returns information. If you still have questions about returns, or about an order that you have already returned, please email returns@hollowaysofludlow.com

I would like to place an order over the phone

Please complete the form on the left hand side of this page and include the items you would like, quantities and the delivery address. We can then call you back with pricing and the answers to any questions that you might have. We can then process your order and take payment over the phone.

Product information

Please complete the form on the left hand side of this page with any questions that you might have regarding our products. This allows us to fully investigate your query and ensure that you have the correct information, in writing, to avoid any purchasing mistakes.

Other customer service questions

If you have further questions or would like to speak to one of our team in Ludlow please email or customerservice@hollowaysofludlow.com call 020 7602 5757 and select option 4

Trade

For information about trade orders and enquiries, contact our Trade team, available Monday to Friday 9am - 5pm.
trade@hollowaysofludlow.com
0207602 5757 - option 1

PR

Marketing

Accounts & Finance

Head Office & Warehouse Address

Holloways of Ludlow, Unit 4, Coder Road, Ludlow, SY8 1XE view on a map